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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Abraham abdallah

February 21, 2023

1  out of  5 rating by Abraham abdallah
"Completely incompetent. They can't send you reminders, emails, text alerts. But the second payment is late, they're on top of it. Then trying to pay it on the app, they have the amount listed. But no vehicle info, no account number. But they're happy to take your money."

WeAll Matters

February 17, 2023

5  out of  5 rating by WeAll Matters
"Professional and Caring service always!!"

David Pietrucha

February 14, 2023

5  out of  5 rating by David Pietrucha
"Jessica is very friendly and easy to work with."

joevikki Moscato

February 7, 2023

5  out of  5 rating by joevikki Moscato
"Wonderful employer and agent that ensures her clients needs are always met ! I had never had state farm insurance before working there and now won't ever switch again. After going threw A car jacking my agent walked me threw the whole scary process with compassion. Definitely worth A few extra dollars compared to other insurance companies. ]"

alfonso johnson

February 1, 2023

5  out of  5 rating by alfonso johnson
"Great Service they are 5 stars to me..."

Anetta Zietek

January 27, 2023

5  out of  5 rating by Anetta Zietek
"Been with Jessica for over 10 years. She’s handled everything from car insurance to home insurance, life policies and so much more. For the amount of policies I have and the $$ that I pay; I am beyond happy and satisfied."

Jason Hansen

January 2, 2023

1  out of  5 rating by Jason Hansen
"Jessica Knight is literally the rudest woman I’ve ever spoken to over the phone. If you’re looking for someone to shower their misery all over you, then Ms. Knight can provide you this luxury. Shes rude, unprofessional and not very intelligent. She’s perfect for downtown Chicago and the winds of Lake Michigan . #dryskin #crime"

Patrick Bullard

September 19, 2022

5  out of  5 rating by Patrick Bullard
"Great service"

Julnar Shelby-Brown

September 9, 2022

5  out of  5 rating by Julnar Shelby-Brown
"AMAZING CUSTOMER SERVICE! FULLY KNOWLEDGEABLE ON ALL SERVICES PROVIDED AND IF THEY MEET MY NEEDS! I can not be happier with my experience with Jessica. She had an actual conversation with me about what I want and need for my family; then she explained what State Farm offered that fit MY NEEDS and WANTS. 10 OUT OF 10 experience!! SHE LITERALLY SAVED ME HUNDREDS OF DOLLARS!"

Chardell Salvant

August 25, 2022

5  out of  5 rating by Chardell Salvant
"Have been with State Farm for over 30 years, they have always taken good care of my family."

lourdes Lin

August 5, 2022

5  out of  5 rating by lourdes Lin
"Jessica one of those rare agent who answers her phone. She is efficient, attentive, took care of my insurance needs in no time at all. She is one who made sure her customers are happy."

Arnold Weddington

June 21, 2022

5  out of  5 rating by Arnold Weddington
"Excellent services and great rates, they go over everything with you and make sure you understand what you are getting."

Angela Adams

March 3, 2022

5  out of  5 rating by Angela Adams
"I’m very happy with Jessica, all I have to do is give her a call and explain the issue and she takes care of any issues that you have."

kendel tesdall

February 11, 2022

5  out of  5 rating by kendel tesdall
"Very knowledgeable and with having other agents in the past, nothing compares to this office!!"

Mark Fornino

January 26, 2022

5  out of  5 rating by Mark Fornino
"By far the best Insurance company I've ever been with, especially the ladies at this office. They are always pleasant to work with. I've been with them for years. If there would ever be any place to recommend to someone, I always point them in this direction. Also, some of the best rates I've seen with the same coverage."

Prozilla 666 TRIGGERED

January 6, 2022

5  out of  5 rating by Prozilla 666 TRIGGERED
"Jessica and the people at this location are the best in the business. Ive had other insurance companies and none of them treat you like this place will. They are helpful and easy to deal with, always able to answer your questions and help you out. I would recommend this branch over any other branch."

latesha harris

January 3, 2022

5  out of  5 rating by latesha harris
"Reply in a timely manner. Make accommodations for you when needed. Friendly staff."

Karen Godla

November 16, 2021

5  out of  5 rating by Karen Godla
"Always pleasant service. Very helpful in taking good care of my insurance needs,"

Helen Cuprisin

August 25, 2021

5  out of  5 rating by Helen Cuprisin
"After dealing with my husband's cousin at Farmers, I said we need to go to State Farm for home and auto insurance. What a difference! Jessica Knight and her staff have been exemplary! Always available to help answer questions, provide information, etc. I am very pleased with all that they do."

Leonora Gatewood

August 9, 2021

5  out of  5 rating by Leonora Gatewood
"I have been a State Farm customer for many years. Jessica and her team are always helpful and prompt in responding. Friendly and courteous as well."

Daniel Cunnane

August 5, 2021

5  out of  5 rating by Daniel Cunnane
"Honestly the best insurance agent I have ever dealt with. When I have a question or concern I get an answer almost immediately. I would highly recommend."

Diana Johnson

June 29, 2021

5  out of  5 rating by Diana Johnson
"Love them. Always there to answer any ?s or give advice..very helpful"


September 15, 2020

5  out of  5 rating by D W
"The staff is always so friendly. They always answered my questions or concerns. I am very happy with this location overall. Thanks Jessica Knight and staff. You guys are the best."

Katy Lantis

September 16, 2019

5  out of  5 rating by Katy Lantis
"I am grateful Jessica Knight State farm! I am getting full coverage with life insurance policies for my two children for less than what I was paying for liability insurance only at a competitor. I also was able to refinance my car at a better interest rate through them as well. Everyone in the office is extremely friendly and professional. Highly recommended."

Michael Angelo

August 16, 2019

5  out of  5 rating by Michael Angelo
"The customer service is amazing! Jessica is bright and always takes care of us!"