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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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oso and the toys

October 23, 2025

5  out of  5
rating by oso and the toys
"Really love this office! They have always been friendly and helpful with all my needs from home, rental insurance plus vehicle insurance and life insurance. They always made sure I completed everything that was needed on any type policy. Never had an insurance agent office like this before!"
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you've had such a positive experience with our office. We're delighted to know that our team has been able to assist you with your home, rental, vehicle, and life insurance needs. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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SusannaMemo Ramirez

October 23, 2025

5  out of  5
rating by SusannaMemo Ramirez
"BEST INSURANCE EVER, EL MEJOR SEGURO QUE HAY. LO RECOMIENDO I HIGHLY RECOMMEND STAT FARM INSURANCE."
We responded:
"Gracias por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que estás satisfecha con nuestro servicio de seguros para embarcaciones. Apreciamos mucho tu recomendación y tu confianza en nosotros. Siempre estamos aquí para ayudarte con lo que necesites."
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Mathew Eichas

October 22, 2025

5  out of  5
rating by Mathew Eichas
"Great knowledge of the company."
We responded:
"Thank you, Mathew, for your positive feedback and perfect rating. It's wonderful to hear that you found our knowledge of the company helpful. We appreciate your support and look forward to continuing to assist you with your boat insurance needs."
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Laila

October 20, 2025

5  out of  5
rating by Laila
"Jessica rocks ✨"
We responded:
"Thank you so much, Laila! It's wonderful to hear that you had a great experience. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your insurance needs."
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Esperanza Moran

October 20, 2025

5  out of  5
rating by Esperanza Moran
"Jessica was very patient and helpful. Found a great price for me and another family member."
We responded:
"Thank you for sharing your experience, Esperanza. It's wonderful to hear that our team was able to assist you and your family member in finding a great price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Shannon Karas

October 16, 2025

5  out of  5
rating by Shannon Karas
"I’ve had State Farm for over 25 years. Every time I’ve ever had a claim or question, they’ve been quick to help out or address my needs."
We responded:
"Thank you, Shannon, for sharing your experience and for being a loyal customer for over 25 years. It's wonderful to hear that our team has consistently met your needs and provided timely assistance with your claims and questions. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Rosalee Shea

October 16, 2025

5  out of  5
rating by Rosalee Shea
"Jessica was so patient with me. She was able to get me more insurance for less $ than I was paying the general. I am a very satisfied customer."
We responded:
"Thank you, Rosalee, for sharing your experience. It's wonderful to hear that Jessica was able to assist you in finding better coverage at a lower cost. Your satisfaction is very important to us, and we're glad to have met your needs. If there's anything else we can do for you, please let us know."
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GetMoney Crowley

October 9, 2025

5  out of  5
rating by GetMoney Crowley
"Jessica was amazing! She got me the best rate with a great premium on my renters insurance. The staff is very friendly and great people to work with. Highly recommend!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that our team was able to secure a great rate for your renters insurance and that you found the staff friendly and easy to work with. Your recommendation means a lot to us, and we're glad to have been of service. If you ever need assistance in the future, we're here to help."
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E Pezzy

October 6, 2025

5  out of  5
rating by E Pezzy
"I highly recommend going through this location to get a quote on anything. I have worked with Jessica Knight in the past and she is always making sure to answer any questions I have throughout my policy period. Brenda Garcia was also extremely helpful for my policy renewal on a new vehicle. Customer service was amazing!"
We responded:
"Thank you for sharing your positive experience and for recommending our agency. It's wonderful to hear that Jessica and Brenda were able to assist you effectively with your policy needs. We're delighted to know that our customer service met your expectations. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Raven Smith

October 3, 2025

5  out of  5
rating by Raven Smith
"Jessica the Rep was great with her customer service. Everything went really smooth. Very prompt."
We responded:
"Thank you, Raven, for sharing your positive experience. It's wonderful to hear that our team provided great customer service and that everything went smoothly for you. Your feedback is greatly appreciated, and we're glad to know that our prompt service met your expectations."
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Christopher Vargas

October 3, 2025

5  out of  5
rating by Christopher Vargas
"They just do it better"
We responded:
"Thank you, Christopher, for your fantastic feedback! It's wonderful to hear that you feel we stand out in providing insurance. Your satisfaction is our priority, and we're glad to know we're meeting your expectations. If there's anything else we can do for you, feel free to let us know."
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Trenell Poindexter

October 2, 2025

5  out of  5
rating by Trenell Poindexter
"I’ve been with agent Jessica knight for a while. The team is very helpful and responsive. No complaints"
We responded:
"Thank you, Trenell, for sharing your positive experience with our team. We're glad to hear that you've found our service helpful and responsive. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Edwin Rodriguez

September 30, 2025

5  out of  5
rating by Edwin Rodriguez
"I would like to give a special thanks to Brenda called for a life insurance quote she ran all the options with me got me the best deal Thankyou for giving my family the opportunity to survive when I’m gone"
We responded:
"Thank you for sharing your experience, Edwin. It's wonderful to hear that Brenda was able to assist you in finding the best life insurance option for your family. Providing peace of mind and security is our top priority, and we're glad to have been able to help you achieve that. Your feedback is greatly appreciated."
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Claude Washington

September 30, 2025

4  out of  5
rating by Claude Washington
"Brenda was very nice to me with a small very pleasant and explain everything nicely"
We responded:
"Thank you for sharing your feedback. It's wonderful to hear that Brenda provided you with a pleasant experience and clear explanations. Your input is valuable to us, and we're glad to know we met your expectations. If there's anything else we can do to improve your experience, please let us know."
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Darius Parker

September 26, 2025

5  out of  5
rating by Darius Parker
"Great customer service and helpful"
We responded:
"Thank you, Darius, for sharing your feedback. It's wonderful to hear that you found our customer service great and helpful. Your satisfaction is important to us, and we're glad to know we're meeting your expectations. We appreciate your support and look forward to continuing to assist you with your boat insurance needs."
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Catrina Booker

September 26, 2025

5  out of  5
rating by Catrina Booker
"I experienced the best customer service, nyelli was very helpful and answered all of my questions that I didn’t have knowledge of"
We responded:
"Thank you, Catrina, for sharing your experience. It's wonderful to hear that Nyelli was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated, and we're delighted to know you received the service you deserve."
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J M

September 25, 2025

1  out of  5
rating by J M
"Jessica would never answer any calls of mine and would always have an assistant pick up the phone stating she was in a meeting. I ended up canceling my insurance with her and went with a better agent in the Oak Lawn area."
We responded:
" Thank you for taking the time to share your feedback. We value all customer input as it helps us understand different perspectives on our service. Our team works hard to support our clients’ needs, and we appreciate you letting us know about your experience. We wish you well with your new insurance provider. "
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Mike Rogaczewski

September 23, 2025

5  out of  5
rating by Mike Rogaczewski
"I’ve been with State Farm for many years, and I wouldn’t trust anyone else to protect my family and me. Their support has always been outstanding (a special thanks to Brenda!), and anytime we’ve had an accident, the process was seamless and stress-free. Everything was taken care of quickly, making tough situations so much easier. Thank you, State Farm!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that our team, especially Brenda, has been able to provide you with the support and service you need. We're committed to making sure that every interaction is as seamless and stress-free as possible, especially during challenging times. Your trust and satisfaction mean a lot to us, and we're grateful to have you as part of our State Farm family."
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Meshaun

September 22, 2025

5  out of  5
rating by Meshaun
"I’m big on customer service, and I had to leave a review with the service I received from Jessica Knight. This office will go above and beyond to help you get the services that you need. Not only that, but they will recommend other options just so you can have an open mind to decide what you want to go with. I highly recommend that you all get insurance and everything that comes with it, especially for the price."
We responded:
"Thank you so much, Meshaun! 🌟 We’re thrilled to hear that Jessica provided you with the excellent service you deserve. Our team always strives to go above and beyond to make sure you have the right options and coverage to fit your needs. We truly appreciate your recommendation and look forward to continuing to be here for you whenever you need us!"
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J Schmidt

September 19, 2025

5  out of  5
rating by J Schmidt
"Responded to an advertisement sent to me via normal mail. Said my rates could be lower than what I’ve been paying. The office is local and I figured why not. My car insurance is now over 50% lower than what I was paying through Progressive with better coverage. Switched over my home insurance as well. Price is slightly lower, however, the coverages are better too. Whole process was quick and easy."
We responded:
"Thank you for sharing your experience. It's wonderful to hear that you found our rates competitive and that the process was quick and easy. We're glad to have helped you achieve better coverage for both your car and home insurance. Your feedback is greatly appreciated, and we're here to assist you with any future insurance needs."
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Steve Elvis

September 15, 2025

5  out of  5
rating by Steve Elvis
"THE MOST AWESOME CUSTOMER SERVICE! JESSICA AND HER TEAM TAKE THE TIME TO EXPLAIN EVERY DETAIL ! AND MY AUTO INSURANCE WAS CUT DOWN BY MORE THAN HALF !!! AND I'M A RIDESHARE DRIVER !! GIVE JESSICA KNIGHT A CALL RIGHT NOW !!!"
We responded:
"Thank you, Steve, for sharing your experience! It's wonderful to hear that the team was able to provide such detailed service and help reduce your auto insurance costs significantly. Your feedback is greatly appreciated, and we're glad to have made a positive impact for you as a rideshare driver. Your recommendation means a lot to us!"
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Michelle Irvin

September 8, 2025

5  out of  5
rating by Michelle Irvin
"I have a commercial DL and the previous Insurance company I had canceled my then policy due to nonpayment of the current premium. I admit it was missed because I was on vacay and this bill slipped through the cracks. But when I noticed it, I immediately called the number listed on my card and the rep tried writing me a new policy, but I was still within the cancellation and reinstatement grace period then suddenly I called the wrong number which began an annoying series of my calls getting transferred, placed on hold for 6-7 mins only to be told that another company they were associated with wouldn’t approve the reinstatement, placed on hold again and another 6-7 minutes on hold I just hung up. Jessica patiently listened to my issues, and said that when I hang up from her, I would have coverage and would be able to hit the road that afternoon. She was a life- and job saver for me because My CDL was at risk. Her beautiful personality and spirit helped also!!"
We responded:
"Thank you, Michelle, for sharing your experience. It's great to hear that our team was able to assist you promptly and effectively during a stressful situation. Ensuring our customers have the coverage they need, especially when it impacts their livelihood, is a top priority for us. We're glad our teams support and positive attitude made a difference for you. Your feedback is truly appreciated."
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Aaliyah Seals

September 4, 2025

5  out of  5
rating by Aaliyah Seals
"Very great customer service and gave all the information clear and efficiently!!!"
We responded:
"Thank you, Aaliyah, for your wonderful feedback! It's fantastic to hear that you found our customer service clear and efficient. Your satisfaction is our priority, and we're glad we could assist you with your boat insurance needs."
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Antoinette Seals

September 3, 2025

5  out of  5
rating by Antoinette Seals
"Brenda was great in assisting my daughter with receiving insurance for her first car. I really appreciate her explaining the coverage options and ensuring she had everything she needed to be safe on the roads. Thanks for all your assistance."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Brenda was able to assist your daughter with her first car insurance. Ensuring that she understood her coverage options and felt secure on the road is our priority. We appreciate your kind words and are glad to have been of help."
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Christian Lundgren

September 2, 2025

5  out of  5
rating by Christian Lundgren
"I received a great auto and renters insurance quote from this agency and decided to apply over the phone. Everyone was polite and I was covered in no time at all. My auto insurance ID card was emailed to me immediately. The State Farm app is great. I highly recommend this agency for your insurance needs."
We responded:
"Thank you, Christian, for sharing your positive experience with us. We're delighted to hear that you found our team polite and efficient, and that you appreciated the quick service and convenience of the State Farm app. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs. If you have any questions or need further assistance, feel free to reach out."